The security of guests' property is one of the most important factors that affect the customer's impression. The most important thing that guests are most concerned about is the safety of both their bodies and personal property. If the business owner wants to increase confidence from the front door of the accommodation, what should they do to make the guests' most impressed?
- Build confidence for guests with reliable technology. Using a Digital Door Lock system from a reputable brand that has been certified will create confidence for guests in terms of safety, both in terms of property and life safety. These systems often come with additional features such as an alarm system when an attempt is made to break in or an automatic door lock when the door is closed.
- Modern security systems Using the latest technology Access Control and CCTV systems, such as systems connected to the IoT or cloud, can effectively monitor and control access to important areas, including installing CCTV cameras that cover high-risk areas.
- Using additional technology such as an alarm system, installing an alarm system that is connected to the control center and sending alerts to the hotel manager's or staff's mobile phone immediately when an incident occurs can help reduce the possible risks.
- Providing a safety deposit box in the room Having a safety deposit box in the room where guests can store their valuables is something that helps increase comfort and confidence for guests. Therefore, a safety deposit box with a standard locking system and high security should be chosen.
Impressing guests is not just about providing good service, but also about taking care of every step from welcoming to leaving, so that customers feel valued, satisfied, show care, and possibly create brand loyalty to encourage word-of-mouth.